Reservation Policy

BY MAKING A BOOKING ON THIS WEBSITE OR STAYING IN METRO PLAZA HOTEL YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE YOU PROCEED WITH YOUR BOOKING.
Booking cancellations MUST be made at least 24 hours before the scheduled check-in date. A cancellation fee applies for each Booking Confirmation cancelled. Only 50% of the money can be refundable. Refund process will take, 30 days after your cancellation.
We are not responsible for the changes of government tax regulations.
Online Reservation should be done before 48 Hours of Check in.
The Room No Mentioned in Online Reservation may vary at the time of Checking in.
Metro plaza hotel has a strict NO SMOKING & no alchohol policy. Failure to comply will entitle us to terminate your booking and you must leave the Hotel immediately
You may not bring the following into our Hotels:
  • Pets or livestock
  • Any electrical appliances and/or equipment for heating and/or cooking purposes
Metroplaza hotel reserves the right to remove any of the above items found in any room immediately without notice to you and to charge you for any costs incurred for taking such action.
Metroplaza hotel further reserves the right to ask you to leave the Hotel and remove your belongings from the room immediately if we shall, in our sole opinion, deem that you have used the room in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the room, the Hotel premises, the other Hotel guests, staff or any other persons or the reputation of Hotel without any compensation and/or any reimbursement to you.
You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel property by you or any persons in your party (whether or not staying at the Hotel) during your stay.